I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. now the ice maker fan has another error. It was replaced on 10/19/2021 at a cost of $1,055. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Where is our government officials help in this matter? When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Because sears left Canada I had to pay for repairs. Kenmore Elite was purchased 4 years ago and compressor failed. Long story short I'll probably end up purchasing somewhere different. Among the items was a white Kenmore Elite Counter Depth refrigerator made by LG. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. After seeing the list of compliant this is what Sears & LG wants! Our fridge went out 1 year 5 months after we bought it. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. We are still waiting on the last part to arrive and be installed. 2nd tech ( from another company) said same thing but didnt charge me. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. Compressor never begin cooling or freezing. went to work the next morning, only to come home to water all over the floor from the ice melting in door. Should be able to file a lawsuit for this. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. My old linear compressor was made in Korea but still failed. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Yesterday it stop cooling altogether. Replaced compressor and faulty wiring. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. Frustrating no accountability. Wow. The unit was made by LG for Kenmore. the problem is not the ice maker because that has been turned off. Again now March 2020 same issue. There has been multiple recalls, lawsuits etc for years. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . I paid $3500 for this refrigerator. This is how we found out that the fridge quit working. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Last LG product I ever purchase. Kenmore kept saying Warranty and I kept saying Recall. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. I ordered bullet piercing value and got can stop leak with freon. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! I have been calling every week trying to schedule a Technician to check it out. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. After 2 days, the unit was still not cooling. So paid service call for nothing lol. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . The unit cost me $1900.00 new. 36mo to pay off. This thing cost a small fortune. Had a repair 2 years later and now, August 2021 the compressor is done. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. I pulled off the back cover and it has an LG compressor. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. We lost all of our food! We are stuck with a broken $3000 piece of junk. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. I would like help from anyone this was a 3500.00 refrigerator. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Only the compressor was covered. Install the grounding screw (5) and connect the two wire harnesses (4). Set up the system and said there is no pressure. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. The food heated up and I have thrown everything out as it could be dangerous to consume. For labor. One even went so far as to say they wouldnt touch it with a 10 foot pole! I am beyond frustrated with Sears. Sears Warranty Repair-Tech. I would be out $1100 for repair. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. 78022 is a 22. My Kenmore Elite 74015 30.6 cu. It is the compressor. I still have the paper affixed to the inside of the fridge. However, a technician never showed up. Sears has TERRIBLE customer service. 210) everything was good until 4 months ago when the ice maker stopped working. Purchased in 2018. Sears will not fix it , they can not get parts from China. It will be several thousand dollars to replace them. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. Share the good news, like us, and tweet. It is only 1 and 1/2 years old. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. I am in if there is a class action suit. three years ago, I bought model 79551833412. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Someone needs to be held accountable! LG is totally unresponsive to the needs of their consumers. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. I had an independent appliance repairman come on Sunday September 9, 2018. I had the 3 year extended warranty which expired 12/07/2018. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. We have photos of the thermometers and of all the defrosted food. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. Assuming the 25 cu. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Have there been any class actions against Kenmore? Model # 795 74305 810. We will never buy from LG or Kenmore! Same issues. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. So far 2 1/2 weeks without refrigerator. It just stopped cooling. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Was told the compressor overheated & refrigerant leaked out. Purchased a Kenmore Model # 72595 in 2018. Please advise me on next steps. He recommends Frigidaire only and the high end which is Electrolux. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. Chgo IL. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. My question is, it is a recall for that door condition. Called LG and was given the name of repair company. My light dodo melted a long time ago and my icee maker quit too. Compressor is LG model 72053 301B0434. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? I said no way, I PAID for that feature and how could they tell me sorry? My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. 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