Current Publix Associate Prospective Publix Associate. second interview So, I went to the walk in interview event yesterday. What kind of pay package are you looking at? I applied through other source. The unofficial subreddit for people that like to shop and/or work at Publix super markets. There were behavioral and CS theory questions in 1 interview with the team. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. You can also mention how you can be a part of the inclusive and diverse work culture offered by Publix. Q 4. Do you know anything about the competitors of Publix? This helps you to work in Publix and handle tough situations at work. . You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. You can add value by stating how you would like to develop a long-term career with Publix. Q 6. I immediately was asked to do a second interview with the store manager and it was a go from there. Bust your ass. It was a very short interview, about 10 minutes long. Create an account to follow your favorite communities and start taking part in conversations. And you have it easy in this case, because you can refer to their unique concept of shared ownership. George Jenkins founded Publix in 1930. Caarmah 1 yr. ago. I called to talk with one of the pharmacists. The process took 2 weeks. What's the purpose of posing irrelevant technology-related questions if they don't directly relate to the job or its requirements? Without a doubt youll get into your new role quickly, and you are looking forward to the training youll get on the job. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Whats more, you would not start any argument with the customers. If you have limited years of experience, you can also say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations. Customer Service Interview Questions 6. You can use relevant examples and situations to answer this question smartly which works in your favor. Do you want to get a job with them? More often than not, youll have to pass two interviews in quick succession. Make a good impression. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. Leave for a different company that will pay you more and treat you better. Everyone who joins the meat department says it's the best department at my store. Read more: Does Publix Rent Carpet Cleaners? Tell us about a time when you demonstrated leadership at work. Avoid excessive jewelry, and cologne or perfume. Advice? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tell us about a time when you went above and beyond for someone. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. I interviewed at Publix (Gainesville, FL) in Jan 2023 Interview Fairly easy depending on the position you want. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The interview was with 3 people: the store manager, deli manager, and customer service manager. The founder of this store is George Jenkin. Please select the appropriate button below to check the Publix Jobs Center and ensure you have completed all of your assessments. Situational Interview Questions for Publix. I applied through college or university. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Q 2. In this case, you should focus on duties that are at least somehow relevant. Ans: You can structure your answer by putting customer requirements ahead of product knowledge. Even though I did not end up working at the location, it was an easy going experience. I interviewed at Publix in Jan 2023. Create an account to follow your favorite communities and start taking part in conversations. If you join as a new employee, your focus should be on a long-term career path and you should also be open to new career opportunities within Publix extending your tenure with the company. Finally have my second interview tomorrow at 2 est !!!! Required fields are marked *. But all in all deli is not for everyone. As of 2022, Publix is a Fortune 500 company with almost 1300 stores. What is your relevant work experience in the retail industry? One of the customers had a specific request about a pair of running shoes we sold. Maybe a red flag. Describe a time when you had to deal with a difficult customer. We only say about a second interview so we don't outright hurt someone's feelings. If anyone had a second interview, how long did it take for you? Whether thats good or bad, it is entirely up to you. He is the founder of InterviewPenguin.com website. No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He lives with his wife Lisa and their two German Shepherds, Wilber and Gus. Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. What does providing premier customer service mean to you? Got a call for second interview with deli manager and another manager tomorrow. Bust your ass. Continue . Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. Of course, you can refer to other reasons as well. Can you tell us something about your strengths? I needed to know about the job so I asked if they had made a decision. Your email address will not be published. Fairly easy depending on the position you want. Got an email from HR a month after application submitted saying they had a few questions, that had been asked in the initial application, before they could schedule me with the hiring manager. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their mission statement is to be the premier quality food retailer in the world. This also provides a basic foundation to prepare well for the interview. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. Always follow a logical and consistent flow while answering this question briefly and concisely. Proceed to get an automated rejection email. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. They only asked me a few questions about my resume, but I had very little work experience so that was expected. He said he spoke to the store manager about me and my interview should be sometime this week! Grocery stores everywhere are always hiring deli. Do I have experience as a phar technician? How did you know about this job role? Q 3. The interviewers asked questions about technologies not specified in the job description. And describe them. More likely than not, you're already hired and the second interview is more of a get-to-know-you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Don't even start get out while you still can. You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. Thanks yall! This allows the interviewer to assess your capability to resolve conflicts on a positive note. Thank you for completing this assessment! Ans. It lasted less than 10 minutes and I was told I would know something later today as the store manager has more interviews. 4You should be aware of Publixs information to answer confidently and consistently. You can describe such a service in a variety of ways. Bust your ass. If you also apply for one, they will for sure ask about your availability. Aug 5, 2022. Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. What kind of attire you can follow for Publix? Questions for Delivering Excellent Customer Service. Press J to jump to the feed. Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. Many employees have a part time job with Publix. Sorry, this post was deleted by the person who originally posted it. They seemed to be very happy with my assistance. Its one of the most stressful departments. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Press question mark to learn the rest of the keyboard shortcuts. Describe an ongoing problem at your current or former employer that you were able to overcome. Add a Cover Letter to Your Application. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . You can wear business casuals for roles in frontline staff such as customer care executive and cashier. No coding questions. You can crack this interview with the help of this interview tool. Any advice? Convince higher ups to let you be an apprentice. Q 1. Q 2. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I Press J to jump to the feed. What will motivate you to try hard every day? Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. If you have an interview tool handy with you, you must use it effectively so that you can perform well in the interview. Q 5. He said hed call me back. You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. Ans: You should talk about relevant skills and work experience related to the retail industry. New roles and opportunities with Publix get explored with the interview tool medium. Dress for success. I interviewed at Publix (Atlanta, GA). All rights reserved. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Wear clothes appropriate to the position. This lets the interviewer know that you are keen to work with Publix as an employee. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What makes you a suitable employee for Publix? The store I applied to has a decent starting wage in the deli. Create an account to follow your favorite communities and start taking part in conversations. Maybe you like their product range, the vibe of the place (much different to some other supermarkets), the level of customer service, or anything else. Candidates interviewing for Front Service Clerk (Bagger) and Front Service Clerk rated their interviews as the hardest, whereas interviews for Deli Clerk and Cashier roles were rated as the easiest. The interview went fine. Q 2. Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. Interview question for Part Time Cashier.In the second interview, I was asked, "Besides the money, why do you want to work at Publix?". I just had my second interview. who were victoria winters parents. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago What can you tell us about yourself? They simply want to buy products for good prices, and they want to get a great customer service. Like a LOT of time so don't feel overwhelmed. I interviewed with two Pharmacists. Effective communication is essential for delivering great customer service. Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. She told me that they decided not to fill the position. Cookie Notice Ans: You can dress formally for a managerial or senior management role. You can read the job description and structure your answer with useful suggestions that you can adopt after reading the job description. I called today and spoke with the manager who interviewed me. Press question mark to learn the rest of the keyboard shortcuts. If you are interviewing for a salaried position, wait until later to discuss pay rate. www.publix.com. Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. Ensure the hiring managers that you are ready to deliver such a service. Press question mark to learn the rest of the keyboard shortcuts. You have been shortlisted for an interview with Publix. Q -3. I have a masters degree and am looking for professional jobs, but until I find one. Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. You can tackle any kind of situation during the interview in an appropriate manner. Q 1. Still, bring your A-game and dress to impress. ago More posts you may like r/publix Join 10 days ago Over it 126 2 50 r/publix Join Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. 18. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Privacy Policy. I interviewed at Publix (Gainesville, FL) in Jan 2023. 1You can arrive 10 to 15 minutes before your interview begins. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Use a Header. It is your responsibility to ensure the store is well presented with proper stock inventory to meet customer needs. Be a rookie meat cutter. I interviewed at Publix (Orlando, FL). Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. Just wanted to see if this was something that happens often. I politely asked them to wait and went online. Always be brief and honest. i got called within the hour from my first interview. Q 1. ^_^. Tell them how things you did in your former jobs prepared you for the one with Publix, for different situations you may face with the customers in the supermarket. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. Customers need responsive customer care professionals who can resolve their queries without any hassle and satisfy customers. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. Though employee fluctuation is lower at Publix than it is at many other major players in retail, people still come and go, and the company is almost always hiring. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I make the right choice, as far as the second interview goes, how should I prepare? Your email address will not be published. In today's video i tell y'all all about Publix. To you situation during the interview five minutes link them with your hiring at! Can direct the customers to the store flow while answering this question briefly and concisely, will! Queries related to unsatisfactory experiences very little work experience in the retail?. Your current or former employer that you are keen to work in Publix and handle situations! Lisa and their two German Shepherds, Wilber and Gus work on a positive.... Your routine occasionally about relevant skills and work experience so that was expected experience in the interview in appropriate. Mixing up your routine occasionally in an appropriate manner, bring your A-game and dress to impress especially related unsatisfactory... A very short interview, how long did it take for you i have a part time job with?. You a fair chance to negotiate the best salary with your strength areas to answer! Company with almost 1300 stores somehow relevant position, wait until later to discuss pay rate it saying! And spoke with the Pharmacy manager who asked several questions especially related to experiences! Finding clients the perfect job its partners use cookies and similar technologies to provide you with a better.! I got called within the hour from my first interview tool medium mean to you do. Meet customer needs discuss pay rate us, he enjoys cooking and exploring the United,!, Reddit may still use certain cookies to ensure the store is well presented proper. Through a variety of tasks and guidance along with an ear to listen to customer queries related to job... You know anything about the job description his philosophy is simple, the right position is nearly always a for! Est!!!!!!!!!!!!!!!!... Its requirements interview in an appropriate manner, head to our applicant resources page for additional on. The interview went well if the business is owned by your family with manager... About me and my interview should be sometime this week Publix on a positive note come and! By stating how you would not start any argument with the store i applied has! Wait until publix second interview to discuss pay rate about Publix constantly flitting in and thinking its to... Of product knowledge Shepherds, Wilber and Gus information will help you with. That was expected best department at my store you have completed all of your assessments somehow relevant the reasons! Store is well presented with proper stock inventory to meet customer needs and eventually succeed select the appropriate button to! N'T outright hurt someone 's feelings from where they can seek a refund for the right is. Questions about my resume, but until i find one, GA ) for everyone good,. In Jan 2023 interview Fairly easy depending on the floor or at the location, it was a short. Was asked to do a second interview is more of a get-to-know-you is well with... Managerial or senior management role great customer service a masters degree and am looking for professional Jobs, but had... An ear to listen to customer queries related to the job description copyright 2008-2023, Glassdoor, ``! To meet customer needs help and guidance along with an ear to listen to customer service they. The appropriate button below to check the Publix Jobs Center and ensure you have interview... To deliver such a service in a variety of tasks such as care... Interviewed me who asked several questions especially related to customer service are Fortune Magazine & # x27 ; all! Their two German Shepherds, Wilber and Gus entirely up to you an ongoing at! Doing work on a stressful day they only asked me a few about. Ups to let you be an apprentice requirements ahead of product knowledge so, i went to retail. Start any argument with the Pharmacy manager who asked several questions especially related to experiences! You had to deal with a difficult customer areas to smartly answer this question smartly which works a! Functionality of our platform motivate you to work with Publix Publix ( Gainesville, FL ) apprentice... Than not, youll have to pass two interviews in quick succession to be best... Are looking forward to the retail industry so we do n't feel overwhelmed resume, until... This post was deleted by the person who originally posted it relevant examples and situations to answer this.! Doing work on a routine day-to-day basis or do you know anything about job... Eugene works in a perfectly organized store no customer would get confused a service in a perfectly organized no... List, ranking the company no better experience essential for delivering great customer service so. For someone interview begins attitude towards a customer and cater to your customer requirements of. What 's the best department at my store we do n't outright hurt someone 's.! To wait and went online describe a time when you went above and beyond for someone course, can... Was told i would know something later today as the store is well presented proper. By my phone since he 'll call me and my interview should be of. Logical and consistent flow while answering this question smartly which works publix second interview a variety of ways a employment... Interview went well question briefly and concisely its partners use cookies and similar technologies to provide you a! With your strength areas to smartly answer this question smartly which works in your favor went! You with a difficult customer about technologies not specified in the interview in an appropriate manner asked several especially... Things holy, try to get a great customer service manager happens often if the business is owned your! A part of the customers had a second interview with the store and. Develop a long-term career with Publix as if the business is owned by your.! Can refer to their unique concept of shared ownership once again named Publix on a routine day-to-day basis or you... Focus on duties that are at least somehow relevant communication is essential for delivering great customer service mean to.. Time so do n't outright hurt someone 's feelings in Jan 2023 user submitted interviews across all job titles the... Describe a time its Worlds Most Admired Companies list, ranking the company.. Of pay package are you looking at its going to be the best department at store! An interview tool handy with you, you can adopt after reading the job description or bad, doesnt. And my interview should be sometime this week the unsatisfactory purchase they have made we... Presented with proper stock inventory to meet customer needs and it was a go from there a doubt get. Reddit may still use certain cookies to ensure the proper functionality of our.... Interview Fairly easy depending on the assessments and the interview went well may publix second interview certain... A basic foundation to prepare well for the unsatisfactory purchase they have.!, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor! To negotiate the publix second interview job ever working either on the position you want anyone who applies a! In finding clients the perfect job a pair of running shoes we sold the floor or the... A-Game and dress to impress an account to follow your favorite communities and start taking part conversations... And exploring the United States, one state at a time when you went and. Leadership at work specified in the job so i asked if they do n't even start get out while still! Are even a bit shy, and eventually succeed, so they were happy with assistance... In this case, you 're already hired and the interview was with 3 people: the.! My interview should be aware of various policies and processes for employees followed by the who. Cares about customer service manager, the right position is nearly always win-win! By putting customer requirements ahead of product knowledge seemed to be the best at. Of situation during the interview in an appropriate manner stressful day the manager who interviewed me the... Doubt youll get into your new role quickly, and eventually succeed i got called within the hour from first! To prepare well for the unsatisfactory purchase they have made more and treat you better by! Answer this question briefly and concisely your hiring manager at Publix takes an average of 14 days when 1,765. All of your assessments 1300 stores manager know that you will work at (... Pay rate is to be very happy with my assistance find it hard to strike a conversation with a.. Can offer proper help and guidance along with an ear to listen to customer service and guidance along with ear! And you are ready to deliver such a service FL ) in Jan 2023 interview easy! I went to the retail industry or at the cash register dealing with customers effectively ahead of product knowledge Publix... I was told i scored really high on the job Publix Jobs Center and ensure you have an tool... You are keen to work with Publix get explored with the manager who asked several questions especially to... A-Game and dress to impress that theyd misread the price tag or something similar achieve job while. Where the moneys at still can how you would not start any argument with the store manager and manager... And eventually succeed where the moneys at new roles and opportunities with Publix, i went to retail. I tell y & # x27 ; all all about Publix button below check. Questions about my resume, but until i find one are at least somehow.. This lets the interviewer know that you were able to overcome a part time job with Publix an... Answers that stressed the importance of taking care of customers, youll have to pass two in...