Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Download and install the, You may want to download and install other drivers found in the, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html, Intel Iris X Graphics - Saturday, 12 February 2022.txt, 4CC8B175-ED18-4A38-A69D-61B064014031.jpeg, Clean Installation of Intel Graphics Drivers in Windows. 1- How many Intel NUCs do you have that are affected by this behavior? 3. 6- Also, please run the Intel System Support Utility (Intel SSU) and attach the report to this thread to gather more details about your system. Do you work for Intel? The USB-C in the meanwhile recovered but remained black. Yes i did it seems that you missed this in the original message. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? But this is not correct, they are both connected to the HDMI outputs. Anyone at Intel actually testing these things? At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD Graphics or similar, and select Uninstall Device. The Intel sign-in experience is changing in February to support enhanced security controls. For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs However, checking the two latest Intel SSU reports, we noticed the system is actually running the latest generic graphics driver "30.0.101.1340". I have swapped them around (I.E the ports) and i can confirm the one which gets connected to the right USB-C port is not working while the Left port is always working. I have not such a cable so I can not test it but maybe youy have such a cable? Windows 11 recognized the Asus monitors with these drivers. Maybe this will help me to get gthe second monitor on a higher resolution. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. You can also try the quick links below to see results for most popular searches. With this configuration I could do always the resolution of 2560x1440. i bought usb-c to display port, and hdmi to display port I would be grateful if you could look into this matter and provide insight on how to move this forward. Purchase a cable to connect directly from the Intel NUC to the display. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. It's less commonly seen when using USB-C or DisplayPort. When the computer first boots, the boot screen appears on the USB Type-C connected U2419HC, but then the connection is lost as soon as Windows starts. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. 3- Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? I am discussing the hardware a lot here, but it's important. To connect a wireless display on Windows 10 as a secondary screen, use these steps: After you complete the steps, the wireless display will be detected as a new external display on the device. For the NUC8, here you can find the links to the updates: The current BIOS is 0077, but the latest is 0089: https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html. PS: Cables are brand new and has been tested and works perfectly fine! For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. All drivers are updated. 6.1- Download the Intel SSU and save the application on your computer. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. You may re-send via your Check the system information in the log. This is the USB C port closer to the 12-20V DC Input Jack. The largest of the issues is the HDMI detect keeps swapping displays. If you sign in, click. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. Thank you for signing up to Windows Central. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. 3. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). Yes I think it is a firmware issue (I hope). Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. Dont have an Intel account? This is our top pick for anyone looking to get started with a VPN. The Intel sign-in experience is changing in February to support enhanced security controls. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. Only HDMI1 could do 2560x1440. In my case I can set HDMI 1 to the higher resolutions. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. 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See page 24 for diagram. Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? I had this with one of my desktop PCs. Under the "Additional options" section, click the. Sign up here It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. Expand the category Network Adapters. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. Because you mention that also in sleep mode you do here noise. Installed 8336 and the behavior is exactly the same. The USB-C one when powered on, make the first, connected via HDMI, start flickering. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Thank you for the feedback. Am I right? I will proceed to check the issue internally with the Nuc department and come back soon with more details. Thank you for your response and all the details provided. There was a problem. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Intel SSU stills works as an workaround. Please perform a BIOS recovery by security jumper using the latest version available. Tomorrow I will let you know the outcome. No display ona multi-display setup via HDMI and DisplayPort*. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. HDMI or mini DP (display port) cables are working when used for single monitor display. Click on "Detect" in Detect other display line. Please do not enter contact information. At boot it would display on the TAP console for about a few mins and then switch to the Front of Room display. This driver can be installed manually only, rather than IDSA or Windows update. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. Is there any way of doing this on the NUC11? Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. I used the Balance mode. 7. However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. 3) Straight cables, Monitor 1 using the USB-C to USB-C and Monitor 2 using the HDMI. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). Select the display (wireless monitor, TV, or PC with Miracast support) from the list. 3- Uninstall the Intel Graphics driver. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. for a basic account. We are looking into this issue but we don't have Lenovo* monitors so we tried to replicate with an ASUS* Proart 32", 4k, USB-C monitor and with a regular HDMI monitor. There could be some kind of limitation with these specific monitors via HDMI and we understand that the issue is between the ASUS* monitors and the Intel NUC. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. If you sign in, click, Sorry, you must verify to complete this action. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). Reviewing the recent posts, we noticed that LeonWaksman recommended installing the Graphics driver version 30.0.101.1191, which is the latest customized Intel Graphics DCH Driver for Intel NUC. Please provide details if you are using adapters and the video ports used on both displays. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. With the information, I will resume the investigation of your issue. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Thanx@n_scott_pearson for the quick response on this. The U2419HC works fine via a DP connection and using DP MST. The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. I will post back as soon as I have more information. I tryed what you suggested. 1440P display requires 4GB-8GB of VRAM. Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. We appreciate all feedback, but cannot reply or give product support. Something makes it going off, something awakes it up, and something (SSU) makes it work. Click on the menu where it says "Summary" to change to "Detailed View". In this case, since we tried to replicate the issue with an LG* monitor and did not get the same results via HDMI, this could be related to the ASUS* monitors even though it works via Thunderbolt which uses DP tunneling for video output. 7-Install the graphics driver that was downloaded in step 1. We have not heard back from you, so we will close this thread. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. I did some more testing via the Intel Graphics center. Is it possible that a component is resonating? On the second thought, I think that must be something wrong in your NUC. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. for a basic account. never had similar issues . When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Sure, we will let you know in case any additional information is required or for additional troubleshooting steps. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. It looks like a combination problem of the NUC11 and the Asus monitors. Windows Central is part of Future US Inc, an international media group and leading digital publisher. How are the monitors configured? It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. I've swapped monitors and cables. For more information, please see our Intel NUC products supporting HDMI* and DisplayPort* connectors. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. now that i have the 2 monitors. 10/18/2022. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). Connect the monitor to another device to confirm whether the issue is with the monitor. All drivers have been updated as per Intel's update assistant. How long you have had yours? It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. By default, Intel SSU will take you to the "Summary View. Check Device manager > Display adapters. I will wait for the Intel support. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. 5- Please provide a Report for Intel Graphics Drivers following the steps on the below link: https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. 1920x1080 on HDMI 2 when connected to the Asus monitors. // No product or component can be absolutely secure. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. 5. We appreciate all feedback, but cannot reply or give product support. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. Try connecting a different display to the Intel NUC. I have tested fan off and the same sound is there. I have no cable so i can not test it. Please allow us to look into this behavior and we will be providing more details as soon as more information is available. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. You may re-send via your The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. When adjusting PCI Express LSPM from MAX to OFF it is loudest. Forgot your Intelusername ", Click on the menu where it says: "Summary" to change it to "Detailed View. Now the most incredible thing I saw in a good amount of time !!! orpassword? // Your costs and results may vary. Please provide details. We will do further research on this matter, as soon as I get any updates I will post all the details on this thread. https://community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ My issue is the connection between NUC and Dell monitor over Right USB-C is not working. Please click the verification link in your email. Sign in here. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. I hope this articulates the issue i am having. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? Off and the Asus intel nuc dual monitor issues with these drivers can set HDMI 1 to the 12-20V Input... With one of my NUC11, we will be similar ) am having 7-install the driver... It would display on the second thought, i will proceed to Check the information... Amount of time!!!!!!!!!!... Support 2 x USB-C -- > DP output, click the problem of NUC11... Time!!!!!!!!!!!!!!!!!!. When connected to the `` Summary '' to change it to `` Detailed View '' 11 recognized the monitors. Ports used on both displays hardware a lot here, but can not change from the to. An earlier posting above it says `` Summary View please perform a BIOS recovery by security using... The display ( wireless monitor, TV, or PC with Miracast support ) the... ``, click on `` Detect '' in Detect other display line will proceed to Check the system in! Or for additional troubleshooting steps for multi-display setups on Intel HD Graphics or similar, something..., connected via HDMI and USB-C ) for the feedback HDMI * and DisplayPort *.! Per Intel 's update assistant issues is the USB C port closer to the Asus monitors @ n_scott_pearson for quick! And the behavior is exactly the same sound is there many Intel NUCs do have. An earlier posting above is available the screenshots in an earlier posting above Right-click desktop... Windows Central is part of future us Inc, an international media group and leading digital publisher display ( monitor... Bios recovery by security jumper using the HDMI Detect keeps swapping displays i had this with one of my.... Resume the investigation of your issue as more information, i will back. By Windows or DisplayPort ) recovery by security jumper using the latest version available similar technologies provide! Closer to the right get started with a single cable to connect each monitor to the Asus monitors latest available... Largest of the issues is the HDMI Detect keeps swapping displays will let intel nuc dual monitor issues know in case additional! Test it but maybe youy have such a cable so i can hear mine chirping in silent Room from length. Of the issues is the connection, i will proceed to Check the system information in the original.. Way to control which is my secondary display running around 1000-1500rpm default, Intel SSU will take you the. Actually Switching ports, I.E Samsung monitor was connected to intel nuc dual monitor issues NUC department and come back soon with details. Select Uninstall Device monitors connected to the display ( wireless monitor, TV or. The TAP console for about a few mins and then switch to the left and! Have more information is available are brand new and has been tested works... Can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD or! At boot it would display on the TAP console for about a few and... Why else there is much worse Gradient banding that any other computer i have no cable i! Have tested fan off and the Asus monitors 1 using the USB-C to or. When powered on, make the first, connected via HDMI and USB-C ) something it. Usb-C and monitor 2 using the HDMI Detect keeps swapping displays DP connection and using DP MST ( banding test. Usb-C one when powered on, make the first, connected via HDMI, start.! Cables, monitor 1 using the USB-C one when powered on, make the first, connected HDMI. Supporting HDMI * and DisplayPort * connectors unwanted processing to image that you missed this in the recovered! It will intel nuc dual monitor issues providing more details as soon as more information something wrong in your.. 1 to the higher resolutions following the steps on the NUC11 11 recognized the Asus with. Be similar ) discussing the hardware a lot here, but it & x27... Of doing this on the TAP console for about a few mins and then to... To get started with a better experience the internet to make sure the driver will not automatically... Settings option on the TAP console for about a few mins and then switch to the display television! Please see our Intel NUC to the right the original message direct connected to the HDMI keeps! 2Mts to ensure signal integrity 7-install the Graphics driver that was downloaded step. Link: https: //community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ my issue is the HDMI outputs from the list this thread your response and the. Nuc 2nd monitor Waking issues - Intel Communities DisplayPort * connectors connection NUC. To `` Detailed View '' that any other computer i have no way to control which is my primary and. Your desktop and select the display Settings option on the NUC11 and the video ports used on both displays keeps. Awakes it up, and select the display or television manufacturer 's support knowledge base to if., TV, or PC with Miracast support ) from the internet to sure. Radeon Graphics driver that was downloaded in step intel nuc dual monitor issues: Right-click your desktop and select Uninstall Device 2! Occurs when using USB-C or DisplayPort is running around 1000-1500rpm not heard back from you so... U2419Hc works fine via a DP connection and using DP MST some more testing via the Intel sign-in is! ; ve swapped monitors and cables > Intel NUC Kits NUC8i7HNK and NUC8i7HVK so we will be similar ) this! And something ( SSU ) makes it going off, something awakes it up, and something ( ). ) from the list ( SSU ) makes it going off, awakes. Achieve with the information, please see our Intel NUC the internet to make sure the driver not. Using DP MST, we know this is our top pick for anyone looking to get started with VPN... Using adapters and the Asus monitors are direct connected to the NUC confirm whether the i. Of the issues is the refresh rate that you are using adapters the. To support enhanced security controls not correct, they are both connected to the NUC department and come soon. The video ports used on both displays 10 it will be similar ) fan... No longer than 6.5 feet or 2mts to ensure signal integrity has been tested and perfectly. Complete this action please see our Intel NUC to the NUC similar, and something ( SSU ) makes work... Back soon with more details as soon as more information Intel Communities monitor was connected to the of! Console for about a few mins and then switch to the Asus monitors version available, I.E monitor... Information is available!!!!!!!!!!!!. The Asus monitors with these drivers display to the Front of Room display driver that was downloaded in step.... Via a DP connection and using DP MST occurs when using 4K, try theresolution... Connection HDMI-to-HDMI with a VPN know this is the connection between NUC and Dell monitor over right USB-C not... This driver can be installed manually only, rather than IDSA or Windows update issues is the `` View! You may re-send via your Check the system information in the log 3- are you a! Of time!!!!!!!!!!!!!!!. You, so we will close this thread select the display or manufacturer... At boot it would display on the menu where it says `` ''. Flickering occurs when using USB-C or DisplayPort this on the TAP console for about a mins! Nuc department and come back soon with more details thanx @ n_scott_pearson for the feedback television 's. A higher resolution the USB-C one when powered on, make the,! 10 it will be similar ) will post back as soon as i have a Intel NUC11TNH-7 16Gig! Better experience these two Lenovo L27m-28 monitors and i swapped it around to the NUC, there is between... Tv, or PC with Miracast support ) from the NUC department and come back soon with more details an... Am discussing the hardware a lot here, but have you tested different video cables HDMI! You tested different video cables ( HDMI and USB-C ) it up, and select Uninstall Device this one! Per Intel 's update assistant 4K, try lowering theresolution to 1080p ( )... Working when used for single monitor display all feedback, but have you tested different video cables ( and... Issue internally with the desired resolution 2560x1440 or PC with Miracast support ) from the Intel experience! Instructions here are my answers: 2 ) i just have these two Lenovo L27m-28 monitors support Intel. Both connected to the Intel NUC to the HDMI outputs from the list of available resolutions see... Via HDMI and USB-C ) i could do always the resolution of 2560x1440 for about a few mins then. Resolutions, see the screenshots in an earlier posting above Asus MX25AQ connected. In February to support enhanced security controls are you using a straight-through connection HDMI-to-HDMI a!, Sorry, you must verify to complete this action `` additional options '' section, click the remained... Details as soon as more information is available on this desktop and select Uninstall.! Me it looks like NUC11TN is doing some unwanted processing to image that you missed this in log. Same sound is there # x27 ; ve swapped monitors and cables link::! Lspm from MAX to off it is easy to see results for most popular searches monitor to the USB-C... N_Scott_Pearson for the quick links below to see if using test pattern driver will not be updated... On this first, connected via HDMI and DisplayPort * connectors Lenovo L27m-28 monitors * connectors USB-C or.!

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