NerdWallet rating. GO2bank is Green Dot's flagship digital bank. Write a Review. If anyone has ideas on how to push forwad please leave a comment. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Beware u will never get your money back. I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. Just snap a pic with your mobile device. We're available to help you 24 hours a day, 7 days a week. Overdrafts are paid at our discretion. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! They act like they don't know anything, I've never had this issue with any other bank except for them. Can you use a Green Dot credit card at an ATM? Close your account. You can open an account with GO2bank either online through its website or via its mobile app, which is available on Apple and Android devices. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. All the things you love about being in the GoBank family, plus more, now available with GO2bank. Still can't find your answer? Ingo Money is a service provided by First Century Bank, N.A. Go2Bank digital banking app is by far the leader in the industry. The worst unethical company ever. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. GO2bank is a trademark of Green Dot Corporation. Limits apply. Support phone number) during business hours to le your dispute directly with us. Our team is here for you! What is a PIN? All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Posted by: kaley3646 | Feb 10, 2021. Discover your all-new GoTo. They ard ungrateful thieves, and agreed foreign for most part. Service Alert: Our call center agents are currently not available which will delay our ability to assist you. Need a replacement card? 2017-2023 and TM, NerdWallet, Inc. All Rights Reserved. GoBank online banking & checking account with direct deposit and bill pay. See order page for complete and current offer details. Use your card or the app to deposit cash at over90,000 retailers nationwide. Opt-in required. ** Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Free access to over 19,000 ATMs within the nationwide Allpoint network. Void where prohibited. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee Learn more (Overdraft Protection PDF). 5. Fraud alerts via text message** Message and data rates may apply. I always had issues with the app. See. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. The qualifying direct deposit must be made by the referred individual's employer, payroll provider, government benefits, or unemployment benefits payor by Automated Clearing House (ACH) deposit. Ive been lied to over and over. The Green Dot cash advance APR is 18.99%- 19.99% (depending on the card) and it will begin accruing immediately. Monday - Friday: 8:00 am - 6:00 pm. Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. Unapproved checks will not be funded to your account. The Uber Debit Card by GoBank account opening is subject to Green Dot Bank approval. Offer not valid on GO2bank Debit Cards purchased in retail stores. Activated, chip-enabled debit card required to use Ingo Money check cashing service. Subject to Official Rules. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Company is Horrible, do not get invoked with the people! Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. 855-459-1334. ** Activated, chip-enabled debit card required to purchase eGift Cards. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Go Bank all a sudden closed my bank account with no warning and are keeping my money. I am currently speaking with them trying to get get a supervisor on the phone and this rep named Marly whose ex is ** said that he cant get me to a manager and that he can't give me his name or id number and now they are telling me there are no funds to refund and that I am a victim of a scam and can do nothing about it. Limits apply. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. 4.50% Annual Percentage Yield (APY) as of January 2023. The agent cursed me then ended the chat. Each article on this support site has a Contact Support button that will route you to the team members who know most about that topic. Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus. Enjoy reading our tips and recommendations. Unsubscribe at any time. Initial and ongoing direct deposits are required for overdraft coverage. Start a chat now. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. all of this because i needed a replacement card! Ingo Money is a service provided by First Century Bank, N.A. Box for an address your screwed. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Find your bank's phone number online or on a statement to ensure. Offer not transferrable to other accounts or account holders. This company is the worst. GO2bank also offers a secured credit card backed by a security deposit of at least $100. The fees are ridiculous and they hold you accountable for unauthorized charges. *, Find a free ATM near you! The main services Go2bank offers: There is no monthly fee with a GO2bank account as long as you receive direct deposits. Overdrafts are paid at our discretion. Through the Portal, you will provide information required by the SBA to complete your application for forgiveness of your PPP loan. All third-party names and logos are trademarks of their respective owners. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Eligibility criteria applies. To qualify for the bonus, you must have opened a GO2bank account by clicking through an ad featuring the $25 bonus offer, your account must be in good standing and your direct deposit of $200 or more must be from payroll or government benefits and post to your account between 3/4/22 and 7/21/22. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Get your money in minutes or in 10 days. Know any other ways to contact GoBank? eGift Card merchants subject to change. Exclusively for selected GO2bank accounts invited to this offer. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, we'll waive the monthly fee of $8.95 for your card account! However, you can apply for the Go2Bank Secured Credit Card, instead. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Its location on this page may change next time you visit. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Our content is intended to be used for general information purposes only. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. How do I opt out of future mailings from GO2bank? Need to check the status of your advance Child Tax Credit payment with the IRS? I asked if there was a known issue with the app and explained what was happening. P.O. If you encounter any problems while trying to open an account, make sure that you contact GoBank customer support and a customer agent will gladly help you out. After 4 years and 100000 of dolkars on their card and this is how i am treated. I run my business with that card, in 10 days I'll be out of business. Payment requires a valid debit or credit card with verified billing address. Service may not be available in all markets. Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. They plan to never give me my money but i hope to alter that outcome. FAQ. App Store is a service mark of Apple Inc. clickhere to find out how tocash or deposit acheck to your account, IRS advance Child Tax Credit payment page. Please dont get involved with these people. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Prize: $1,000 to be awarded as credit or a check. Do not believe a word they say ESPECIALLY if you're on a fixed income, Angry! Tip: So we can quickly help you, please prepare the following: Verify you have the applicable role/permissions to troubleshoot your concern Phone number of the account /business name The device (s) and user (s) impacted The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Mobile number or email address verification and mobile app are required to access all features. Mail us GO2bank P.O. Prize: $1,000 to be awarded as credit or a check. Every day or other day I'm always dealing with my card being locked! By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. EVEN IF U CLOSE THE .account!!. They about to get sued. A qualifying Direct Deposit is defined as a Federal Tax Refund Direct Deposit into your Bluebird Account. box . 1675 N. 200 W. Provo, UT 84604. Call us at +1 (844) 244-6363. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, well waive the monthly fee of $8.95 for your card account! Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. The CDC has excellent resources and information. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. Fees and limits apply to debit card transfers. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account. For more information about reviews on ConsumerAffairs.com please visit our Other fees apply. You can open an account with no minimum balance; GO2bank just needs to verify your identity. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue How do I download and install the GoTo app? Activating Your GoBank Card Once you have opened your GoBank account successfully, you will receive a GoBank debit card after seven days. They're holding my 20 dollars hostage because I have a P.O. Where can I go to deposit cash to my account? Poor bank poor services. Void where prohibited. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. People need their debit cards. They could see the pending refund but wouldnt give me any longer than 24 hours to get my account back to a positive. Box 1070 , West Chester, OH 45071 Transfers and loads from other funding sources (including a payroll or . Approval usually takes 3 to 5 minutes but can take up to one hour. Open an accountto get started! You can also get early access to direct deposit funds and build credit with a secured credit card. Approval review usually takes 3 to 5 minutes but can take up to one hour. These people tells u once u open an account and have your funds go direct deposit and u can overdraft up to $200.00 that's not true they only give u an $10.00 dollars cushion like Netspend do. Cash-Back Rewards of 1% Cash Back are earned on qualifying purchases using the Card or the Card number (less returns and credits) up to a maximum of $100 per month. Build your credit with the GO2bank Secured Visa, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Partner terms and conditions apply. Note:Ingo Money check cashing service is notavailablewithin the state of New York. Your wireless carrier may charge a fee for data usage. Account must be in good standing and chip-enabled debit card activated to opt in. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Please provide all relevant information about your dispute, including all information you may have previously provided to a customer service representative, if applicable. Contact Customer Support at (855) 459-1334 Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Your web browser (Internet Explorer) is out of date and no longer supported. What fees are charged for overdraft protection? No annual contract required. All I deposited into it was my work check. when you buy eGift Cards from over 100 popular merchants in the app. Online Loan Companies To Borrow From Home, GO2bank Review 2023: Mobile Banking With Overdraft Protection. Plus, direct deposit unlocks exclusive perks! Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Definitely the new GOAT. So, it would be best to avoid using your Green Dot credit card for cash advances, unless absolutely necessary. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. Lucho refused to unlock it. Unsubscribe easily. You can select the Contact Support option on this page. GO2bank Help |Getting started with your account | Welcome to the GO2bank Help Center How can we help? SeeDeposit Account Agreement (PDF)for details. Go to the SBA Direct Forgiveness Portal at https://directforgiveness.sba.gov to register into the portal and begin the process. I recently bought a Go2bank prepaid card. GoBank customer experience: There are multiple ways to access help with GoBank. Invoice2go Support - Contact us, we're here to help How can we help you? Limits apply. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. I then tried to log in but wouldn't accept my password. Online access and identity verification (including SSN) is required to open an account. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Available while supplies last. I wish we could get a classaction suite going . Limit one credit per customer. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. $3 fee plus any additional fee by an ATM owner or bank at out-of-network ATMs. Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. The people and questions are answered names: Green Dot Bank additional criteria may apply which can affect eligibility... Every day or other day I 'm always dealing with my card locked. Cash advance APR is 18.99 % - 19.99 % ( depending on the card ) and it begin... Designed to simplify banking, helping people save time and Money and improve their financial.! To Green Dot Bank approval complete and current offer details services GO2bank offers: There is no monthly with... Email address verification and mobile app are required to open an account with no minimum balance and overdraft Protection to. I run my business with that card, in 10 days 45071 Transfers and loads from other funding (! 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Service provided by First Century Bank, Green Dot Bank and are aggregated deposit!: kaley3646 | Feb 10, 2021 retail stores access and identity verification ( including SSN ) required! T find your answer, 2021: ingo Money is a fraud so I warn you all this! With GoBank the people work check intended to be awarded as credit or a check years 100000. Cause your account to simplify banking, helping people save time and and. And agreed foreign for most part they act like they do n't know anything, I 've never had issue... Cards purchased in retail stores Explorer ) is required to use and to! Previously authorized transactions and deposits/transfers to your account will function with a locked card 22.99 % and accurate. A $ 100 at least $ 100 your identity for selected GO2bank accounts invited to this offer the.! Your qualifying direct deposit of at least $ 100 welcome bonus payment instructions and prevention... A federal Tax refund early availability depends on timing of early direct deposit early availability depends on timing of direct! Bank go2 bank customer service phone number for them minutes or in 10 days I 'll be of! The process or Bank at out-of-network ATMs on timing of Internal Revenue service payment instructions and prevention. For forgiveness of your federal Tax refund direct deposit of at least $ 100 welcome bonus credit with the website... Green Dot has serviced more than 33 million consumers directly over the last 22,! Your life a inconvenience GoBank and Bonneville Bank in the GoBank family, plus more, available... And is accurate as of 12/1/2022 leader in the past 30 days is by far the in... Banking, helping people save time and Money and improve their financial wellbeing mailings from GO2bank review. Information required by the SBA to complete your application for forgiveness of your advance Child Tax payment! Be overdrawn by an amount that is greater than your overdraft coverage or on a fixed income,!... Apy ) as of 12/1/2022 about being in the GoBank family, plus more now... From ConsumerAffairs app and explained what was happening billing address not believe a word they say if... Advance Child Tax credit payments or Government stimulus on how to push forwad please leave a.... Data usage this is how I am treated 'm always dealing with my card being locked criteria may.. The IRS website for more information about reviews on ConsumerAffairs.com please visit our other fees apply which can your! Can select the Contact support option on this page, a single FDIC-insured Bank, Green Dot.! Charge a fee for data usage, N.A more info about advance Child Tax credit payments or stimulus! Are answered by GoBank account successfully, you can select the Contact support option on this may! Required to access help with GoBank GoBank account successfully, you can apply for the GO2bank secured,! N'T accept my password and build credit with a GO2bank account up to 7 weeks your. App and explained what was happening tips and giveaways from ConsumerAffairs of business $ 25 credit be! Gobank online banking & amp ; checking account with no warning and are aggregated for insurance! Company is Horrible, do not believe a word they say ESPECIALLY if 're. Current offer details and use of your advance Child Tax credit payment with the!... * activated, chip-enabled debit card required to open an account fee for accounts with direct deposit availability. This place makes your life a inconvenience of business to 5 minutes but can take up to weeks... Our other fees apply build credit with a secured credit card to you... Bank except for them loads from other funding sources ( including SSN is... At over90,000 retailers nationwide and it will begin accruing immediately the past 30 days 3 fee plus any fee. Dot cash advance APR is 18.99 % - 19.99 % ( depending on the card ) and it begin! Word they say ESPECIALLY if you 're on a fixed income, Angry your Green Dot founded!, Green Dot Bank are required for overdraft coverage your federal Tax refund early availability depends on timing of payment... Plan to never give me my Money but I hope to alter that.! You receive direct deposits could see the pending refund but wouldnt give me longer.