This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Shell Energy interview candidates. 10174 / VA SCC No. Unrealistic kpi targets, Minimal self reflection time Job in Victorville - San Bernardino County - CA California - USA , 92392. Interview questions at Shell Energy Retail Limited. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. 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This keeps our phone lines open for those customers who need us most.Get help with:The Energy Price GuaranteeDirect DebitsThe Energy Bills Support Scheme. Proven experience of technical and commercial skill combining digital technologies. Lubricants Technical Advisor Shell. Calls are free and advice is available 24/7. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Select a job category from the list of options. Related roles have more responsibilities and almost the same pay. Shell Trading US Company, View Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Its more than what boils the kettle or keeps the radiators warm. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View They are down to the earth and willing to hear your situation and help you to the highest way possible. Shell Motorsport, View and much more by completing the form below. Live Chat Phone For Energy queries call 0330 094 5800 Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. The process took 2 days. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View 17-0918 / MA DPU CS-179 / MD PSC IR-3995 / ME PSC No. 1374 No career progression. I applied online and received a call the next working day. Exceed sales performance on a daily basis. Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. Ensure customers are engaged and comfortable by giving them straightforward and reliable service. Supporting Education, View If you need assistance and information relating to your application or the recruitment process you can contact us. The Shell App, View Energy and Innovation, View Confident to manage your own workload and adhering to set time frames. Before applying, you are advised to read our data protection policy. This is an important notice on fraudulent communications that have been made to members of the public. Telephone interview was well structured and fairly formal whilst being friendly at the same time. Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. StateEscape, View Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Service Support Advisor. Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Tell me a time where you had a difficult customer and how did you deal with this? Here are just a few to help you on your way. . Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Location: Coventry Office with some home working. Ability to stay calm and professional when in a challenging situation. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. The process took 4 days. You will need to deliver total solution to customers. Self-committing, successfully balancing own learning from others internally and giving technical support externally. The managers are very kind and understanding. Strong People Management skill, capable to manage complexity of stakeholders. We welcome and continually learn from feedback. About Shell in the USA, View Posted 3:55:09 PM. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. At Shell Energy Retail Limited, we believe that home energy matters. Whilst the benefits are improving, I think there is still some way to go to properly reward its teams and staff. Engine oil and lubricants, View Managers are super supportive as well. Contact Shell Energy Customer Service (833)-SHELL-HM (743-5546) Contact Toll Free (832) 510-1030 Contact Local. Good place to work Supplier Diversity, View Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Here are just some of the ways we are nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. We Care is one of our core values underpinning our wellbeing focus. Get an estimate by email, text or phone from local experts. Strict time keeping. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Supplier Diversity, View Ways to Pay, View Our customer-service team is happy to answer your questions via our chat service. I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. 2018-00309 / NH PUC No. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Consistency Thank you for taking the time to share them here. We wish all our colleagues and customers a happy Pride. 19-02-38 / DC PSC No. Thank you for taking the time to share your thoughts about your career with us. A staggering 70 million work days are lost each year in the UK due to mental health problems. Shell Fuels, View Customer Service Representative. The support I have had over the last 2 years with my wellbeing from all areas of the business has been amazing. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Select a location from the list of options. Shell Fuels, View Sustainability, View Ways to save, View Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. The time flew by. The process took 3 days. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays E-34 / SENA CPUC ESP No. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View WFH scheme, Shift pattern non flexible Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View . You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Confident to manage your own performance, ensuring that you have a clear personal plan. Employer has claimed their employer Profile and is engaged in the USA, 92392 094 5800 Lines open 8am! Calendar, run throughout the year, builds understanding and empowers our colleagues to mental. People Management skill, capable to manage your own workload and adhering to set time frames last 2 years my... Happy to answer your questions via our Chat service important notice on fraudulent communications that have been made members! 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