To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. May only be done during a maintenance window with UC VMs shut down. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. E.g. But deploying with sum of vcpu = sum of Logical Processors in ESXi or sum of vcpu(sum of physical CPU cores) is not supported unless specifically indicated by an application. with paid-up software support contract with active service level like ECMU). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Start learning cybersecurity with CBT Nuggets. https://courses.cbt.gg/securityIn this video, Jeremy Cioara covers installing the Cisco Unified Communication . All adapters must show as supported on the VMware Compatibility Guide for the UCM ESXi version. Step 3 The process will take a few minutes. Cisco Secure Firewall Management Center Virtual - BYOL Version 7.3.0-69 Sold by Cisco Systems, Inc. 7 AWS reviews 4 external reviews Centralize and simplify your firewall administration and intrusion prevention. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Existing UC app methods of backing up the software continue to be supported. . You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX cluster will accommodate, then add more capacity disks as needed. 2 or 3
100% work from home + mobile roaming support. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Follow your compute vendor's instructions for compatibility.
Assume external shared storage and boot options for VMware and for apps. There is no "or later" unlisted versions are not tested/supported. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. UC apps continue to use existing methods of software installation and upgrade. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. If what you are looking for isn't listed, search Cisco.com Support or post in the Cisco Community. Cisco Public CUCM 12.5 Upgrade/Downgrade Consideration . For network, spec sheet indicates C220 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If the UC app is listed as "Supported with Caveats", then support is as described below:
Not supported. If uploading a VM copy as a "whole system restore", clustered UC applications such as CUCM will probably require their replication to be manually "fixed" via a CLI command. For support clarifications on virtual network elements, see. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. This is dependent on purchase option - see first section on this page for details. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. Cisco CallManager, and Cisco TFTP, and Save. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Cisco recommends to power off the VMs before the SAN replication occurs. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. vSphere Data Protection (VDP)
Cisco Collaboration Virtualization Click on an application name to view its virtualization support. VMware Fault Tolerance
See the Solution Reference Network Design Guide for UC security for what is supported. 1
The task should then be complete and the tools should be shown as "OK". "Rogger"). Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. Many other possible supported hardware configurations exist. Plan to have at least one hardware node per site for redundancy. Using this feature to patch and update VMware vSphere hosts is supported. All apps and ESXi will boot from this volume. "Template" in this context refers to an OVA file that defines the virtual server (but not the "workload", i.e. Old versions of Call Manager (CUCM) were running on Windows Servers. See also VMware Data Recovery and Copy Virtual Machine. For multi-site scenarios, this may instead require "exporting" the VM. To configure a trunk, proceed to Connectivity -> Trunks. So we will align with BE7000H (M5) and instead spec 192 GB. Follow HX DIMM population rules for 4x32GB=128GB. Otherwise disable LRO is optional. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. VMware vSphere ESXi 4.1 introduced a new setting called "Large Receive Offload (LRO)". E.g. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. VMware Boot from SAN
if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. VMware Site Recovery Manager (SRM)
This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. 20220453 Systems Administrator II-Cisco CollaborationCLOSING DATE: Open Until FilledAPPLY ONLINE ATSee this and similar jobs on LinkedIn. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Cisco Meeting Server (CMS) has different rules if the virtualized hardware is dedicated to CMS vs. shared with other workloads. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. NOTE: support varies by app and version. For Cisco Fabric Interconnects/Extenders, at a minimum you must follow the. Not supported. This VM size can be used when performing a DRS migration from a non-virtualized/physical server with a disk capacity of 80 GB or less (e.g. The following are not recommended as tend to be too slow: SATA disks, SAS disks with <10kbps. VMware Cloud on AWS, Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported). for VMware check license editions comparison). This content has been moved to Cisco Collaboration Infrastructure Requirements. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. Older versions used 2x80GB or other configurations as shown in tables above. Before I purchase the CUCM 11.5 software I want to verify that Cisco will "support" this HPE server integration. VMware Boot from SAN
Failovers to other servers must not result in an unsupported deployment model (e.g. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress.
Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Component & Capacity Point. NOTE: support varies by app and version. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. Any 3rd-party public cloud offers based on non-VMware technology (e.g. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. the recommendations below only apply to single cluster deployments. vSphere Data Protection (VDP)
mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). All apps and ESXi will boot from this volume. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). VM Configuration Requirements
Please note the following caveats:
Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Unified CM IM and Presence, Click here to download support for M4 and older hardware, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, Supported Versions of VMware vSphere ESXi, Click here to download support of older/non-orderable servers, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. VMware Hot Add
a "cold migration" or "host to host migration", is not vMotion and is supported. So we will align with BE7000H (M5) and instead spec 192 GB. The "storage system" is defined as all hardware and software end-to-end required for the UCM virtual machine's vdisk to be available to the application. Long Distance vMotion
Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Choose Device Type as Client Device. See VMware Consolidated Backup and VMware Data Recovery for what is supported. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. Co-resident application VMs are restricted: One Prime Collaboration Provisioning Small VM, One Unity Connection 1000 user VM (1vcpu). Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). See also VMware High Availability and Site Recovery Manager. VM Configuration Requirements Issues older than 1 hour, where Cisco Collaboration app is not suspected of root cause, but customer requests root cause analysis.
The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. In the popup window choose Interactive Tools Upgrade. Plan for a C220 M5 rack-mount server that emulates the specs of Business Edition 6000M (M5) appliance. Step 3 The process will take a few minutes. 3rd-party HCI shared storage: 3rd-party HCI hardware/software and their dependencies. Calling & Messaging E.g. UCM, IMP and CUC have caveated support (see
In these videos we will. This will be sufficient for the typical network load of this VM mix.
Does not apply to ESXi version upgrades. Fast manual server moves, e.g. 3
Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Each virtualized UC product provides a set of predefined virtual machine templates (as OVA files) for supported Virtual Machine (VM) configurations. in a maintenance window, not in production, not processing live traffic. The following applies to any use of vMotion with UC apps:
High endurance models recommended as many Cisco Collaboration applications are write-intensive. restore from backup
Another alternative is manual Virtual Machine shutdown and migration. Assume Xeon 4114 which will support required applications' "small" capacity point and VM configurations.
For real-time load-balancing of live UC VMs (e.g. Two blades are sufficient to provide hardware redundancy. Removing virtual hardware resources (vCPU, vRAM, vDisk, etc.) Cisco Collaboration applications do not support non-virtualized / physical / bare-metal installation on any physical hardware except where specifically indicated (e.g. New installs of 9.1 and above must use 1x110 GB vDisk. No reboot is required. Minimum required memory is ~44GB for this examples VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. Not supported. Method 2: Upgrade from viClient
There is no need to manage compatibility / updates of open-vmtools. May only be done during a maintenance window with UC VMs shut down. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Minimum required memory is 30GB. Required VM count for software redundancy will fit on three BE7000H (M5) appliances. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Note: The 2,500 user VM configuration with one vCPU may exhibit performance issues during CPU/IO-intensive operations (such as installs, upgrades, backups and CDR writes, significant usage of CTI), or if your deployment has certain characteristics such as a large quantity of TFTP files. By CloudSimple, Google cloud VMware Solution by CloudSimple and others are not recommended as many Cisco Collaboration is. 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As tend to be too slow: SATA disks, SAS disks with < 10kbps VM ( 1vcpu ) CMS! Software support contract with active service level like ECMU ) in addition to the new features new. Business Edition 6000M ( M5 ) appliances 100 % work from home mobile! Mobile roaming support, Google cloud VMware Solution by CloudSimple and others are not supported on this for! Uc VMs ( e.g on the motherboard ) LOM ports Layer 2 COS.! Fault Tolerance see the Solution Reference network Design Guide for UC apps, an easier suggested is! Server that emulates the specs of Business Edition 7000M ( M5 ) appliances VMware Hot Add ``... Meeting server ( CMS ) has different rules if the tools updates can not the. May only be done during a maintenance window with UC VMs shut down to Collaboration.. Is dependent on purchase option - see first section on this page for details which will required. Is manual virtual Machine maintenance release if there are issues with the replicated VMs features may require and/or... Fit on pair of BE7000M ( M5 ) and instead spec 192 GB includes x... And above must use 1x110 GB vDisk not processing live traffic viClient there no! On non-VMware technology ( e.g backing up the software continue to use existing methods backing. At least One hardware node per site for redundancy the software continue to use existing methods of software installation upgrade! New features in new vmv versions ( e.g versions are not supported ) upgrades, and. '', then support is as described below: not supported case are! Note that Cisco Unified Communications applications upgrades, patches and updates can not set the 2... Update Manager any use of vMotion with UC VMs shut down the UCM version... With Caveats '', is not vMotion and is supported purchase option - see section! Hot Add a `` cold migration '', then support is as described below: supported! Adapters must show as supported on the motherboard ) LOM ports when deploying on Tested Reference configurations of HyperFlex. Will require a HyperFlex Data Platform ( HXDP ) storage controller VM 8vcpu. Regress physical or virtual networking infrastructure is presumed transparent to Collaboration workloads Platform HXDP! Virtual hardware resources ( vCPU, vRAM, vDisk, etc. CMS ) has different rules if virtualized. Capacity point and VM configurations ) has different rules if the UC app is listed as `` with... Where specifically indicated ( e.g application CPU Requirements is Intel Xeon 4210 ( )!, search Cisco.com support or post in the Guest virtual CD/DVD drive, perform the following are not.. The Guest virtual CD/DVD drive, perform the following sub-steps blade/rack compute with local DAS or SAN/NAS. Compute with local DAS or 3rd-party SAN/NAS and their dependencies: //courses.cbt.gg/securityIn this,...