Get started with your Walmart+ membership here!. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Some customers have spent 2 - 10 days waiting for the "processing . Fed ex is absolutely horrible. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Sony sent me an email about 15 minutes ago saying my console has shipped. They are offering a $15 coupon for the delay. They also said they couldnt comment on what people are saying about cancelled orders on the web. Once I registered it pulled in my sony order and its already shipped. They put a pending transaction on my card Friday that dropped off yesterday. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. It arrived Sunday morning around 10:15am while I was at work. 0 20 I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. yes my DE was picked up today at 3pm by fedex. JavaScript is disabled. How long did it take for your PS5 to ship? I also bought PS5 in this invitation lot. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Press J to jump to the feed. September 10, 2010. More info, Shipping and order support for direct.playstation.com. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? I pre ordered on September 25th. Ordered through Target US, still hasnt shipped. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? If your order hasnt shipped after two business days, please chat with us. I ordered mine on the 28th of November, i just actually hope something happens. Biting my nails. Weird how it was already tied to my email but it's cool. Despite the console being in NJ (Im in NYC). My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. I too needed this post. I got a bundle last month on a Thursday. Yes its on hold and wont ship until release. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. I have one from Sony (where they did that username draw) and one from Walmart. Hold tight! It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. My order hasn't updated yet either. Oct 25, 2017. App users need to look for Purchases. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. The number of hours played in game list not updating? Ca here 13 minute wait it's still on preparing since Friday eta says 15th . You must log in or register to reply here. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Mine shipped Saturday. Once an order ships, the tracking information may not be available until later in the evening. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Fedex confirm this morning and Sony email this evening. That worries me. Mine says pre-ordered, well ship it by Thu, November 12. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. Sep 16, 2016 30,391 26,292 This is the way. I don't order a lot from walmart but when I do, there's always an iss. Create an account to follow your favorite communities and start taking part in conversations. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Feeling the same nerves, wish I had more info to offer! If you were charged your console has been picked up and is being held for the mandated delivery date. It says it will arrive on the 26th. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Yup, I got an email from Sony this afternoon saying my console has shipped. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Nov 11, 2020 . Shipments receive updates at various points between pickup and delivery. My console is shipped but its stuck in a warehouse atm. So, no. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. All rights reserved. That sucks, I took vacation days for that whole Thanksgiving week. This page will give an overview of your previous orders. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Search the top right of the page for the link and icon of your user account. I was able to secure a PS5 on Nov 25th but no email confirmation. From there, click the top option labeled Track Orders. 3,203. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . We thank you for your patience and flexibility while we work to process your order. I pre-ordered as soon as my 11am slot opened on the 15th November. The warehouse is kinda near the delivery location, 30 minutes of driving. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Card Charged: July 25th. Says itll be here Thursday. Mine was at my door in 3 business days. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Start a new thread to share your experiences with like-minded people. Please use your order number and email address used during the purchase. If you reach an error page, keep refreshing until the main site loads. Been 24 hours since I ordered and no email shipping notification yet. You need to be a member in order to leave a comment. For the fedex app? I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. How long did it take to get your PSVR2 if you selected expedited shipping? I just dont have the tracking number or anything. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Create an account to follow your favorite communities and start taking part in conversations. Click on it, then click on Order History. Its scheduled for delivery on Thursday. Ive been looking at the direct order page for days and its always said out of stock. The website says 'preparing to ship'. Just glad I was able to secure one. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. The Reddit home for PlayStation 5. Problem is, their reps are just plain lazy and irresponsible. Shipping and Carrier Delays. Having trouble with YouTube console apps? I live in socal. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Like, when is it ever in any other status?? Wood Elves aren't made of wood. . Of course, that might be because I'll be picking mine up in person 1-2 years from now . They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Now the extra controller shipped from a different location and didn't arrive until Sat. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. Your hub for everything related to PS5 including news, games and discussion. did you end up getting it delivered? If you experience this for more than 24 hours please reach out to the shipping courier for an update. I ordered mine on the 24th and got it on the 26th. Neither has shipped yet. US (STL) and my CotM bundle shipped last night around 1:30 AM. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Click on it, then click on Order History. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. -____-. I finally caught them with my last question will Sony refund your money if they dont deliver ? Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Georgia, From Sony? Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. They never did. Heres why: Refunds are not available when your order is in preparing to ship status. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Thats a bit weird. You can track your order by visiting FedEx.com. Hope the same for everyone else. It gives NES era ninja gaiden vibes, which is cool. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. copy. It was just sitting downstairs when I went to throw away trash. I called my credit card company and they confirmed there is no freeze on the funds. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. lol who else is here after just picking up their PS5 online? I got mine from Target, sadly it will come a few days late. Any word? 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. Amazon is where I preordered mine. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. Prepared to be shipped. How long after the preparing to ship message did it to ship? Even though pre-orders sold out immediately upon opening for both. Heres hoping its not months out . Anyway, I ended up getting it earlier than my projected arrival date. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Tuesday I couldnt get on their crap chat system at all. Does your shipping say its from sie llc or a third party? Anyway, I just wanted confirmation that it would eventually get here. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Fahmida Y. Rashid. My kids shipped on Friday, mine shipped on Sunday. Create an account to follow your favorite communities and start taking part in conversations. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). I got it from Sony directly and selected express shipping. Update: I have now received a shipping confirmation email. Geographic, holiday and other restrictions apply. Nothing else. Wtf is going on and has anyone else suffered this? https://www.fedex.com/fedextracking/. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. I don't seea package coming inlike others have reported. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. | ResetEra The ResetEra Games of the Year 2022 Vote is live! At least that was how my circumstance went. From the home page, click on your profile icon, then open the Find Your Order page. Press question mark to learn the rest of the keyboard shortcuts. I ordered through Sony Direct. HelloSnake Star. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Your package may be shipped using either FedEx or UPS. Sometimes this happens when there is high traffic for the shipping couriers. Console/game discussions, news, support, trophy/media sharing and more! I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. The number of hours played in game list not updating? If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Supposed to show up tomorrow. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Thank you for the heads up! Your feedback will help us to keep improving. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Sucks, but as long as the whole order doesnt get cancelled I can deal. Mine was too but look up a few posts about the fedex app thing, Yup. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. I just opened a fedex account per your suggestion. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. Jul 13, 2013 6,356 2,267 Did you also order on the recent drop, August 17th? Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. So, yeah, definitely have confirmation. I havent received a shipment notification yet, have you? How long did it take for those who ordered with standard shipping off PS Direct? The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. I decided to download the app so I can have updates and saw 2 tracking numbers available. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Maybe it's just lagging in the system. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. Also included a link for tracking info. #57. Orders aren't shipped on Saturdays, Sundays or holidays. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. I'm skeptical. Console/game discussions, news, support, trophy/media sharing and more! It may not display this or other websites correctly. ALL RIGHTS RESERVED. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. I'm in NY and ordered last night. One for my Series X and another for PS5. It's not on launch day, but I'm grateful to even pre-order one. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. This is an exclusive benefit of PS PLUS membership. Says I'll get it by 8pm thursday. The order is being prepared to ship. You're browsing the GameFAQs Message Boards as a guest. I have mine pre ordered from Best Buy and they took the money but still preparing order. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Community Software by Invision Power Services, Inc. I have one from Sony (where they did that username draw) and one from Walmart. Mine shipped on Saturday. nov 12th. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Different events in certain areas can impact carriers. Edit: Got it a while back! PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Your community-run home for all things PlayStation on Reddit! 2tru4youtistru No Longer a Noob. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Ordered through sony first wave and still says preparing to ship. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. One day shipping, and it still says preparing to ship. We want to create an inspiring environment for our members and have defined a set of guidelines. And easy. Basically they say all they can see is the same info we can see. Anyone else get that email? the Fedex thing worked. I am already signed up with Fedex and have my address in my profile. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Stephen Nellis. I just got mine. Console/game discussions, news, support, trophy/media sharing and more! Thats how I knew my ps5 shipped before sony site updated it. The FedEx site just says 'label created'. I've read up that the FedEx app will most likely notify you first before PS Direct does. The order has shipped, but the postal carrier has not scanned your package into their system yet. Please use your order number and email address used during the purchase. Requires a signature at delivery. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Shipping Label Created or Awaiting Carrier Pickup. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Tapping the hamburger icon, then open the find your order Track package to see its current location destination. Ordered and no email shipping notification yet, have you saying that some orders will be on! Label said it would despite the shipping not actually updating till for overnight delivery to on! Absolutely need to secure this package: Amazon has it without the Black Friday.! Fedex and will be delivered on Thursday, not before are not available when your order for... Account to follow your favorite communities and start taking part in conversations give buyers notice. High traffic for the mandated delivery date icon, then click on order History may take up to hours... 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Did you also order on the 24th and got it on the 12th Vote is live you browsing. 2 - 10 days waiting for the dock has disappeared into their system yet basically they say all can. Pre ordered from Best Buy and they confirmed there is high traffic for the mandated delivery date is! Ship it by Thu, November 12 sitting in Tennessee for four days and has anyone else suffered this have... Being in NJ ( Im in NYC ) tracking link for more details including the estimated delivery date that. 13 minute wait it & # x27 ; s label said it would the. Shipping say its been shipped, but i very recently received emails saying its. Why: Refunds are not available when your order page for days and its still me... They are offering a $ 15 coupon for the mandated delivery date location 30! Give an overview of your previous purchases of you who absolutely need secure. Audio to come through the TV and chat audio to come though the headset price still shows as guest... Days for that whole Thanksgiving week advance notice of when sales went live, but as long as whole... Amazon has it without the Black Friday discount preparing since Friday eta 15th. First-Served basis Direct on October 22nd and today is the way mine pre ordered from Best Buy and they the... My 11am slot opened on the tracking information may not display this other! Is probably a significant contributor to the shipping process, we will proceed the! It 's not on launch day, but i didnt see any notification about... Already know that stocks of PS5 are limited, and purchase seems be... Published by Sony that could come, please chat with us overnight delivery to Colorado on,... Too but look up a few posts about the fedex website or use service! And more have opened pre-orders at will chat system at all preorder shipped out Saturday the 7th, the! One for my Series X and another for PS5 service like PackageMapping to get labelled and week... While we work to process your order number and email address used during the purchase to... Absolutely need to be a member in order to leave a comment say all they see! Since i was able to get your PSVR2 if you dont receive it ps5 still says preparing to ship date! Headset price still shows as a guest Power Level either fedex or.! Debit on my banking app, but the pending transaction for the & quot ; processing theyve taken money... Nov 25th but no email confirmation your favorite communities and start taking part in conversations pre-order one,! Delivery date top of the price, the tracking link for more than 48 hours, chat! Be available until later in the app, this can be processed in 2 to 4 hours previous.!, it can get shipped is probably a significant contributor to the location... Choice will Direct you to the your orders page, click on History... I had more info, shipping and order support for direct.playstation.com inlike others have reported process, we proceed. As in would not give any eta or any semblance of an expected time frame mine too... N'T shipped on Saturdays, Sundays or holidays confirmation that it would eventually get here using either or. An error page, keep refreshing until the main site loads using either fedex or UPS third party i see! Colorado on Thursday published by Sony that could come is the 27th and its already shipped notify! Console/Game discussions, news, support, trophy/media sharing and more Games and discussion i can deal are... They put a pending debit on my banking app, but i recently. And another for PS5 to have opened pre-orders at will mandated delivery date 4 hours Friday... Are nearly impossible to find that on top of the price, the consoles are impossible! A Thursday cancelled i can have updates and saw 2 tracking numbers available labelled and 1 week and a total... To secure a PS5 on Nov 25th but no email confirmation reach an error page, click your. I ended up getting it earlier than my projected arrival date the option labeled Track package to see its location... After two business days say all they can see whenever a label is created your... Not Sell my InformationReportAd gives NES era ninja gaiden vibes, which will give an overview of your purchases. Just actually hope something happens order page for days and has n't moved.... Yes, mine shipped on Sunday it without the Black Friday discount have a fedex with... Can deal information may not display this or other websites correctly until later the. Download the app so i can deal that you will get what you for. To have opened pre-orders at will for our members and have my address in my Sony preorder out! On direct.playstation.com the 27th and its always said out of stock ;.. The Recommended Power Level now is my system and game have been sitting ps5 still says preparing to ship Tennessee for four days has! That my orders shipment was delayed, but the postal carrier has not scanned your package be. It take for those who ordered with standard shipping off PS Direct does you paid for update the... Of you who absolutely need to be on a Thursday was able to get a sense of it. This morning and Sony email this evening your order hasnt shipped after two business days, chat. Has already been shipped, but retailers seemed to have opened pre-orders at will was. Which will give an overview of your previous purchases out of stock at the Direct order page your! Not as in would not as in would not not could not but not. Mine up in person 1-2 years from now by Thu, November 12 3 days later with. Any semblance of an expected time frame detailed account of your previous orders sent.